Roles

A resident and a security officer at the gate

Everyone gets a Passcode built for their job.

The same platform caters to a resident, a treasurer, a security officer and a parent. Each person sees what they need, acts within what they’re allowed, and leaves a trail behind everything they do.

Community members going about their day

Who Belongs To The Community

A resident using the Passcode app at home

MEMBER

Resident

Runs their household from a phone, a card or a band. Lets visitors in, pays dues, buys tokens, reports a fault and carries their verified identity to the next community they join.

  • Card
  • Wristband
  • POS
  • APP
A parent collecting their child at the school gate

MEMBER

Parent / guardian

Gets notified on check-in and pickup, delegate collection for a single day, pay term fees on the same rails as dues, see attendance, notices and consent slips

  • Wristband
  • Card
  • POS
  • APP
A contractor tapping in at a service entrance

MEMBER

Staff / contractor

Gets exactly the access they're cleared for. A band or card scoped to the zone and hours that apply. Suitable for household help, office contractors, drivers.

  • Card
  • Wristband
  • POS
  • APP
A visitor presenting a pass at the gate

MEMBER

Visitor / guest

Receive a pass, show, say or scan it at the gate and access expires exactly as set

  • Card
  • Wristband
  • POS
  • APP

Who Runs The Community

A community manager reviewing the estate console

ADMINISTRATOR

Community manager

The estate manager, school admin or facility lead sets the community up, approves people, switches on modules, oversee collections and reconciliation and export board-ready reports on demand.

  • Card
  • Wristband
  • POS
  • APP
A treasurer reconciling community accounts

ADMINISTRATOR

Treasurer / finance

Raise dues, levies and demand notices, manage arrears plans with dignity

  • Wristband
  • Card
  • POS
  • APP
A security officer admitting a resident at the boom

ADMINISTRATOR

Security officer

Works the gate. Reads a tap or a code, admits or turns away, and logs every movement.

  • Card
  • Wristband
  • POS
  • APP
A facility technician closing out a work order

ADMINISTRATOR

Facility team

Keeps the plant running. Takes fault reports, assigns vetted artisans, and closes work orders only when the resident confirms it's fixed.

  • Card
  • Wristband
  • POS
  • APP